Find common answers about our products and ordering
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Bulbs are sold separately and are available in our catalog.
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- Verify you have the correct USB-C cable and use a 5V/2A power adapter.
- Still having trouble? Reach out with details and photos so we can help you right away.
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Prepare the wall: Make sure the surface is spotless and moisture-free.
Consider using screws: All hardware is included in your order for maximum security.
Layer your adhesive: Apply two 3M strips per fixture for stronger adhesion.
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Our lighting is crafted in Sweden and produced by trusted manufacturers across Asia to provide excellent quality at fair prices.
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Charge your bulbs completely before the first time you use them.
Prevent the battery from running all the way down.
Keep connector points free of dust and debris.
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Normal shipping timeframe: Expect delivery between 7 and 14 business days based on your region.
Delays: Waiting longer than expected? Reach out to our team if 10 days have passed and
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Yes, we provide a full year of coverage on all bulbs against manufacturing issues.